Privacy Notice

How we collect your information

We collect your information when you complete our online enquiry form, purchase our products over the phone and/or provide your contact details to our Enquiries email address or over the phone. We collect data that we obtain using cookies on our website. We may record some of the discussions we have with you on the phone after we have notified you we are doing so. The information we collect includes your name, company name, job title, address, email address, company telephone number, mobile telephone number and site-specific information.

What we do with your information

We use your information to supply the products and provide the services you have engaged us to provide. We may use your company information to check the credit history of the company. We do not credit check individuals/consumers. We may use your information to send you newsletters which provide details of recent case studies.

We store your information on our servers in the UK. We also store your information with our cloud service providers. We use cookies to monitor your behaviour when you are on our website including details about how you clicked through to our site and how long you spend on each of the pages on our site although we cannot identify individual users through this tracking data.

Whom we share your information with

We share your details with our selected business partners which may include:

• Cloud providers who store the information
• IT service providers that help with any internal IT issues
• Payment service providers who process payments on our behalf
• Credit check companies to understand your credit history
• Couriers and suppliers that help us to deliver products to you

If you feel that we are not handling your data correctly then a complaint can be made to the Managing Director or to the Information Commissioner’s Office https://ico.org.uk/concerns/